[Singapore, December 18, 2020] The COVID-19 pandemic has been a testing time for enterprises across the world. In particular, it has led to challenges on remote, cross-enterprise communication and collaboration. One such company is Zero1 Pte Ltd (Zero1), a leading carrier based in Singapore, who needed an intelligent remote collaboration solution for their business. The all-in-one design of HUAWEI IdeaHub helps Zero1 quickly build a communication platform that connects employees, customer service personnel, and partners.
Zero1 was founded in 2017 as a Mobile Virtual Network Operator (MVNO), providing unlimited mobile data, roaming traffic, voice, and SMS services for users in Singapore.
Stuart Tan, CEO and founder of Zero1, said: “The pandemic was an unexpected challenge for us, and once it was clear many of our customers were housebound, we made it a priority to provide smooth and stable network connections. Internally, we needed an efficient communication platform that enables effective collaboration between marketing, technical, and supplier personnel. That’s why we chose HUAWEI IdeaHub. It is an intelligent solution that makes audiovisual communication easy, and helps facilitate interactive, real-time collaboration, especially bidirectional sharing and annotation. The solution has greatly reduced the impact of the pandemic on our business.”
Zero1 started using IdeaHub in December 2020. IdeaHub is frequently used in daily business communication meetings, internal reports, and customer communication. HUAWEI IdeaHub integrates whiteboard and HD video conferencing into a dual-kernel design with a single chip to support 60 fps HD video and 4K video wireless projection. The whiteboard function features ultra-low writing latency at 35 ms, providing writing experience as smooth as using pen and paper. The solution also incorporates various AI capabilities, such as acoustic baffle that intelligently shields background noise, creating a personal and optimal meeting space. Likewise, the speaker tracking function keeps the speaker at the middle of attention. HUAWEI IdeaHub brings digital to every meeting room, executive office, and open office area, leading smart office in all scenarios.
